Water moves fast. A failed sump pump or a cracked supply line can soak a finished basement in under an hour. Kiser Construction answers emergency water calls in Maple Grove 24 hours a day, 7 days a week, including holidays. Our emergency number is (612) 518-8852.

We have worked in the northwest metro since 2003. Our crews are IICRC certified and we are licensed in Minnesota under BC416441.

Why Maple Grove basements flood

Maple Grove grew quickly between 1980 and 2005. Most homes here are now 20 to 45 years old. That is the age when sump pumps wear out, water heaters rust through, and washing machine hoses split at the fitting.

The ground here is wet. Neighborhoods near Fish Lake, Rice Lake, Weaver Lake, and Eagle Lake sit on high water tables. Drain tile systems in those areas run hard every spring. When the pump quits, water comes up through the basement floor.

The sump pump problem most pages skip

Your sump pump discharge line runs outside. In January and February that line can freeze solid. The pump still runs. The water still has nowhere to go. It backs up into the pit, then onto your basement floor.

If your pump is cycling but the pit is not draining, go look at the discharge line first. A frozen line is a different problem than a dead pump, and it needs a different fix.

A split supply line is different again, and that work is covered on our burst pipe cleanup page. Water coming in at the eave during a February thaw is usually ice dam removal, not a plumbing problem at all.

What we do on a water loss

  • Find and stop the source
  • Extract standing water
  • Set drying equipment and take moisture readings every day
  • Remove drywall, insulation, and flooring that cannot be dried
  • Handle mold remediation in house
  • Rebuild what we took out

You get a written scope before demolition starts. You will know what is coming out and what is going back in. The same water damage restoration process runs whether the source is a pump, a pipe, or a roof.

Mold is the part where a lot of homeowners get handed off to a second company. We do not do that. The same team that dries your home treats the mold, so nothing falls through the gap between two contractors.

Working with your insurance

We document the loss. Photos, daily moisture logs, and a written scope go to your adjuster so they have real numbers to work from.

We do not read your policy for you and we do not adjust your claim. Minnesota law reserves that work for licensed public adjusters, and we follow it.

What it costs to get us out

Damage inspections are free. We work on 50/50 payment terms, and every job carries a one year warranty from the completion date.

Common questions

Do you respond to water damage calls in Maple Grove after hours?

 Yes. Our emergency line answers 24 hours a day, 7 days a week, including holidays. Call (612) 518-8852.

Do you handle mold, or bring in another company?

 We handle mold remediation in house. Same team, same job, no handoff.

Is the inspection really free?

 Yes. There is no charge to have us look at the damage and write up a scope.

Call us

The city sits inside our Maple Grove, Corcoran and Osseo service area, so response here is routine rather than a special trip.

For emergency water damage in Maple Grove, call (612) 518-8852 any time. For anything that is not an emergency, our Elk River office is at (763) 633-2010.