Water Damage Restoration in Elk River, MN

Water damage is the one emergency that keeps working after you stop looking at it. The puddle is obvious. The moisture in the sill plate is not.

Kiser Construction has been in business since 2003 and has handled water damage restoration since 2008, in Elk River and across the Twin Cities metro. Our emergency line at 612-518-8852 is answered by a real person 24 hours a day, 7 days a week. We’re IICRC certified, BBB A+ rated, and licensed in Minnesota under BC416441.

We also do something most restoration companies don’t. We rebuild. Extraction, drying, and reconstruction all stay with one company, one project manager, and one phone number. That includes work in Blaine, Maple Grove, Coon Rapids, and the surrounding communities.

Water Damage Restoration Services We Provide

Emergency response and assessment

We respond around the clock. The first job is to find all the damage, not just the part you can see.

Free inspections are available.

Our DocuSketch camera captures 360-degree images of each damaged area and generates room measurements and a floor plan. That gives your adjuster measured dimensions instead of an estimate written from memory.

If you want an inspection before committing to anything, that’s exactly what our free water damage inspection is for.

Mold remediation, performed in-house

Wet material left alone turns into a mold problem. We handle mold ourselves rather than hiring it out.

That keeps the timeline and the responsibility in one place.

Odor removal and air purification

Water leaves smells behind, especially when it sat or came from a contaminated source. We treat the air as well as the surfaces.

Structural repairs and full reconstruction

Drywall, insulation, flooring, trim, cabinetry, paint. We’re a licensed general contractor, so the rebuild is our work too.

More on that sits under our remodeling services.

Water Extraction

How we remove standing water

Standing water comes out first, because everything else gets worse while it sits. We use extraction equipment sized to the loss rather than shop vacs and hope.

Power safety comes before extraction. If water is near outlets, panels, or appliances, it gets shut off before anyone enters.

Categories of water and why they change the job

Not all water is the same. The category drives everything that follows.

Clean water from a supply line is the simplest case. Water from an appliance or an overflow carries contaminants. That needs stronger treatment.

Sewer water is the worst case. Most porous material it touches comes out rather than gets dried.

We identify the category first. It decides what can be saved.

What happens to soaked carpet, pad, and flooring

Carpet pad almost never survives. It holds water like a sponge and gives it up slowly.

The carpet itself depends on two things. What kind of water it was, and how long it stayed wet.

Hardwood is a coin toss. Sometimes we can dry it in place with the right equipment. Sometimes the boards cup and have to go. We take readings and tell you which one you’re in.

Tile often survives. What’s under it may not.

Structural Drying

Why extraction alone is not drying

This is the most misunderstood part of the job. Pulling the water out is maybe a third of the work.

The rest is already inside the drywall, the insulation, the framing, and the subfloor. It doesn’t show on the surface.

Left alone, it dries too slowly to beat mold.

Moisture monitoring and daily readings

We set air movers and dehumidifiers to match the size of the space and the materials in it. Then we take moisture readings on a schedule.

The gear stays until the numbers land where they should. Not until the floor looks dry. Until the structure reads dry.

People often ask if they can run their own fans and skip this. You can move air with a box fan. You can’t pull water out of a wall with one.

Drying inside wall cavities and under floors

Water inside a wall needs direct airflow to leave. We make small access points and dry the cavity from the inside.

The same goes for under flooring and behind cabinets.

Dry the surface only and you leave wet framing behind. Wet framing is how a small loss turns into a mold job two months later.

How we confirm the structure is dry

We take documented readings again and again. Then we compare them against dry readings from parts of the same building that never got wet.

When the numbers match, the job is done. That paperwork goes into your claim file too.

What we do in the first hour

Safety comes first. Power gets shut off wherever water reached outlets, panels, or appliances.

Then we stop the spread. Containment goes up so dry rooms stay dry. Extraction starts as soon as the space is safe to work in.

We scan and photograph before anything moves. Once belongings get shifted, the record of what happened is gone.

Types of Water Damage We Handle

Different sources cause different problems, so we’ve built a dedicated page for each of the common ones.

A flooded basement raises coverage questions that a supply line break doesn’t. See flooded basement cleanup.

Winter losses have their own timeline and their own claim pitfalls. See frozen pipe damage repair and burst pipe cleanup.

Water coming from above is mostly hidden damage above the drywall. See ceiling and drywall water damage repair.

Ice dams are a Minnesota specialty. See ice dam removal.

Belongings usually need to leave the space before we can work. See contents cleaning and pack-out.

Why Elk River Property Owners Choose Kiser

IICRC certified, licensed, and locally owned

We’re an IICRC Certified Firm, a Lead-Safe Certified Firm, BBB A+ rated, and licensed under BC416441.

The company opened in 2003 doing exterior work. By 2008 we saw how badly the area needed emergency restoration contractors, and we’ve been answering those calls ever since.

Our technicians are trained and certified through the IICRC, the industry’s certifying body.

Mitigation through rebuild under one company

Most restoration companies dry your property, then hand you a list of contractors. We do both halves ourselves.

That means one crew, one schedule, and nobody blaming the other guy.

One customer wrote that after a flood from an old pipe, our crew arrived within hours, then contacted the city, the plumbers, and the electricians they needed and packed out everything at risk. That’s what one point of accountability looks like in practice.

A one-year warranty on our work

We stand behind the rebuild. Our work carries a one-year warranty from the date the job is done.

We state payment terms up front too. We ask for 50 percent down before a project starts. The rest is due when it’s finished.

No surprises at the end.

Insurance and mortgage company coordination

We work directly with your carrier and your mortgage company. We’ve built long relationships with carriers while staying on our clients’ side of the table.

More detail sits on our insurance claim assistance page.

You also get a written scope before work begins. Our customer portal shows your job schedule in real time. Read our customer reviews to see how that lands with people who’ve been through it.

Water Damage FAQs

What services are included in your water damage restoration?

Emergency response and assessment, water extraction, structural drying, moisture monitoring, mold remediation, odor removal, contents pack-out and cleaning, and full reconstruction.

Do you offer 24/7 emergency water damage response in Elk River?

Yes. Our emergency line at 612-518-8852 is answered by a real person 24 hours a day, 7 days a week, including weekends and holidays.

How do you know when the structure is completely dry?

We take documented moisture readings on a schedule and compare them to dry readings from unaffected areas of the same building. Equipment stays until those numbers match.

Should I file an insurance claim for water damage?

Usually yes, though it depends on the source and the extent. Groundwater flooding and damage from neglect typically aren’t covered. Sudden failures of plumbing, appliances, sump pumps, and septic systems often are. Our estimators can help you decide.

Will I need to move out during restoration?

It depends on the extent. Isolated damage often means you can stay, with some disruption. Widespread damage may require temporary relocation, and most policies cover additional living expenses when that happens.

Can my belongings be salvaged after water damage?

Often, yes. We pack out affected belongings, move them to secure storage, and clean them with professional equipment. Everything is itemized and cataloged before it gets packed.

What equipment do you use to dry a property?

Dehumidifiers, air movers, fans, air scrubbers, and antimicrobial sprays, among others. What we bring depends on the type and scope of the damage.

How long does a full water damage project take?

Drying usually runs several days. The full project, including the rebuild, can take a few months on a smaller loss. Timelines also depend on how fast your insurer approves the scope.

Can businesses stay open during restoration?

Yes, in many cases. We contain the affected area and can work off-hours to keep commercial property operating. See our commercial building restoration page.

Kiser Construction, 12767 Meadowvale Rd NW, Elk River, MN. Serving the Twin Cities metro since 2003.